← Back to Kapable

Privacy Policy

Last updated: September 6, 2026

Kapable ("we", "our", or "us") operates the kapable.ai platform and related services. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account (email address, name, organization name)
  • Use our platform services (API usage data, project metadata)
  • Contact us for support (email correspondence)
  • Visit our website (a language preference cookie, and our web server's access log)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including TLS encryption, encrypted database columns for sensitive data, and regular security audits. API keys and credentials are hashed and never stored in plain text.

4. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in operating our platform (hosting, email delivery)
  • To comply with legal obligations or protect our rights

5. Cookies

Our website sets one cookie, which remembers the language you chose. Your light or dark theme choice stays in your browser and is not sent to us. We do not use analytics cookies and there is no cookie banner. Our web server keeps a standard access log (the page requested, the time, your IP address and browser type), which we use to see which pages are read. When you sign in to the platform, an essential session cookie keeps you signed in. You can clear any of these in your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your data in a portable format
  • Opt out of marketing communications
  • Request deletion of your account and associated data

7. Data Retention

We retain your account data for as long as your account is active. Project data, API logs, and usage metrics are retained according to your plan's data retention policy. You may delete your data at any time through the console or by contacting support.

8. International Data Transfers

Your data is stored on servers in the United States (the main platform and its backups) and in Finland, in the European Union (AI sandboxes and build jobs). A further backup copy is kept in Canada. If you use our services from elsewhere, your information is transferred to and processed in those countries in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].